Rental Check-In · Native iOS app

Support

Support for the native Rental Check-In iPhone app, developed by BTLTECH LTD.

Contact support

Email btl@btltech.co.uk. Include your app version, iOS version, the task you were trying to complete and any error message. Do not send addresses, signatures, photos or full backups unless necessary.

User guide

Open Help & User Guide inside the app. It works offline and explains recording data, attachments, exports, backups, restore and deletion.

Backup needs attention

Check that you are signed in to iCloud and iCloud Drive is enabled in iPhone Settings. Open Backup & Restore to review the status. An archive waiting for upload is not cloud-confirmed. If iCloud is unavailable, your local data remains usable. You can export a full local backup without enabling iCloud.

Before restoring or deleting

Export a full backup of the current data first. Restoring replaces the local dataset and does not merge records. Local deletion does not remove older cloud snapshots or copies you exported. Manage those separately.